GENERAL CONDITIONS IN COSTA RICA

Conditions   Mandatory Charges   Additional Charges   Insurance Coverage   General Information

 

When renting an AVIS car the client will be asked to accept or decline any of the optional coverage's or insurances. If the customer initials to accept the coverage's and/or the insurances the client will NOT be reimbursed.

 

CONDITIONS

Local currency: US Dollars (US$).

 

Minimum/maximum Age: 23 / 75.

 

Driver's License: Valid drivers license from country of origin. An International credit card will be required.

 

Prepaid: The charge for the rental must be paid before departure using AVIS Vouchers. 

A credit card will be required to cover any possible charges not included in the prepaid voucher: Fuel, accident insurances, one-way services, taxes, etc.

All the additional charges, not included in the voucher will be paid at destination.

 

Credit Card: An International credit card accepted by AVIS will be required at the time you collect your vehicle; said credit card will be blocked to be used as a guarantee and to cover any extra charge not included in the Voucher, such as, gas, insurance deductible, etc. Debit cards are no accepted.

Debit Cards: IMPORTANT; Are not accepted as deposit. Since credit cards issued in Latinamerica do not allow credits the deposits cannot be reimbursed.

 

( ! ) AVIS reserves the right to reject a rental requirement, including requests by underage drivers, people not having their driver’s license, unable to prove credit or payment possibilities, or people who, at AVIS’s discretion, represent a risk.

( ! ) All groups are not available at all cities.

 

MANDATORY CHARGES

Airport fee: 12%. This charge applies in the Juan Santa María International airport to operate in them. This charge will vary depending on car and will be applied over the total sum of the rental. 3% in Liberia airport

Vehicular circulation charge: US$ 1.49 per rental day.

 

ADDITIONAL CHARGES

Additional drivers: US$ 4.- per person/day. At the moment the contract is opened, all additional drivers must inform AVIS that they will drive the car. All additional drivers must meet AVIS requeriments to rent an AVIS car.
 

Child safety seat: US$ 4.- per day. Maximum age 4 years.

Refueling service: A refueling service charge will be incurred if a car is returned with less fuel than when rented.

 

Drop Off Charges: There are domestic drop off charges. Consult.

 

( ! ) All values and percentages may vary without previous notice.

 

INSURANCE COVERAGE

At the moment you rent an AVIS car you are responsible of returning it in the same conditions you received it.

In Costa Rica there is only one insurance company owned by the government. This company is called I.N.S (National Insurance Institute). They does not offer a total coverage for vehicles in Costa Rica

The following information shows the services that the I.N.S and AVIS offer you:
 
CDW (Collision Damage Waiver): (Mandatory) Purchase of Collision Damage Waiver at applicable fee, depending of car group, is mandatory. In the event of theft or damage to the AVIS car, the renter will be responsible for a deductible of US$ 1000.-; In case of theft US$ 2000.-. The renter will be responsible for the full cost of the damage if the car is driven in violation of the rental agreement, is abused or driven recklessly or while under the influence of alcohol or drugs.
 

Group

CDW per day

B

US$ 16.-

C

US$ 16.-

E

US$ 16.-

O

US$ 18.-

K

US$ 18.-

L

US$ 18.-

M

US$ 23.-

 

AVIS recommends this coverage when the car is rented.

 
Exception: CDW and deductibles can be omitted with some USA credit cards having an insurance program for rented cars. Verify with your credit card the coverage they offer.
 
Damage to third party (API): This protection covers in case of damage to third party. Is mandatory for those clients who decline to take the CDW.

Groups B, C, E, K, L, O: US$ 12.- per day.

Group P: US$ 16.- per day.
 

( ! ) No credit card insurance program covers third party liability.

( ! ) Verify with your credit card the coverage they offer.
 

GENERAL INFORMATION

Renting the car: Once you have arrived to the Airport and finish all the procedures to enter the city, go the AVIS desk with the following documentation:
Reservation/confirmation number.
Drivers license of the official driver.

Drivers Credit card.
Any prepaid Voucher of
AVIS.
Passport and return plane ticket.
Show your Rental Agreement to the security guard at the exit gate.

 

"AVIS Cares" Program: The intent of "AVIS Cares" is to reduce the travel stress on our customers by preparing them for their rental experience; specifically for the time they spend driving their AVIS vehicle.

Driving information guide: At participating AVIS locations renters will be given Travel Safety Information of the particular city / state they're rental took place.

Each brochure provides important information on local/state driving rules, speed limits, seat belt requirements, police emergency numbers, suggested radio stations for news, traffic and weather reports and other valuable road safety information.

In Canada this guide will be found hanging from the rear-view mirror of your rental car.

Multi-lingual rental agreement inserts are available at all major gateway locations.

 

Other "AVIS Cares" services: Anti-lock brakes and dual air bags are features that can be found in most of the AVIS fleet that offer more protection to the vehicle occupants.

Child safety seats are available for rent at all key AVIS facilities.

 

"AVIS Cares" travel safety tips: Ask for specific address before you leave the facility. You many obtain address and/or a map from an AVIS Rental Sales Agent. Preferred Service Representative may give indicate or give you a map.

If your vehicle is bumped from behind, do not stop on the roadway or roadside ditch. Drive to the nearest public area and call for police assistance. 

If you are advised by another driver of problems with your vehicle, don't stop until you reach a service or well populated area.

Don't stop if you are flashed with white lights. U.S. emergency vehicles have red/ red and blue flash lights.

Do not pick up any person form the road under any circumstances.

Driving While Intoxicated (DWI) is against the law and considered a very serious offense in the U.S. and Canada. We recommend that you do not drink at all when driving.

Remember that seat belts are mandatory in all U.S. States and Canadian provinces.

If your car is not operating properly, drive to a well-lighted area before stopping. Call the AVIS Rent A Car emergency road service:2293-2222

If someone on the road indicates for assistance, do not stop.

If you are lost, proceed to a  public lighted area, such as a gas station, for assistance.

Keep the doors and windows locked at all times

Keep out of sight all valuable things (i.e., put them in the glove compartment or trunk)

Park only at a lighted area. Always check the interior and exterior of your vehicle before you enter.

For additional driving tips and important information on local driving rules, please refer to the "AVIS Cares Driving Information Guide" in your Rental Agreement folder.